Jason Mouzakes, MD, FAAP, President and Chief Executive Officer of Albany Medical Center Hospital and Professor of Otolaryngology and Pediatrics

Dr. Jason Muzakis, President and CEO of Albany Medical Center Hospital, shares his deep institutional journey spanning over 35 years at the organization, beginning as a high school student in an accelerated medical program. He reflects on how his clinical background as a surgeon and academic leader informs his current leadership, emphasizing the importance of listening, workforce engagement, and the human experience in healthcare. Central to his vision is 'First Choice 2030,' a strategic framework focused on becoming the region’s top destination for patient care, education, and collaboration. Dr. Muzakis underscores that access to healthcare is a fundamental human right and highlights the critical challenge of retaining and engaging a diverse workforce of nearly 10,000 employees amid industry-wide volatility. He champions active listening, empowerment, and a culture where concerns are welcomed as signs of engagement rather than indifference.