Perry Sham, Chief Financial Officer at Niagara Falls Memorial Medical Center
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In this episode of the Becker CFO and Revenue Cycle podcast, Madeline interviews Perry Sham, the newly appointed CFO of Niagara Falls Memorial Medical Center in New York, who brings over 20 years of healthcare financial consulting experience and a recent CFO role at a Long Island hospital. Sham discusses the dual financial pressures facing hospitals in 2026: rising operational costs driven by inflation, regulatory mandates (including cybersecurity and transparency rules), and labor expenses, coupled with declining revenue due to changes in essential health plans in New York. Despite these headwinds, Sham emphasizes strategic growth through clinical partnerships—such as a heart center collaboration with Catholic Health and Kaleida, and an oncology alliance with Roswell Cancer Center—as key to sustaining financial stability. He underscores the evolving role of the CFO from traditional number-cruncher to enterprise connector and strategic enabler, advocating for grit and perseverance in leadership amid industry turbulence. Sham also reflects on the growing attrition in healthcare CFO roles, attributing it to the job’s complexity and high demands, and stresses the importance of retaining talent through resilience and purpose-driven leadership.
CFOs must act as strategic connectors, not just financial managers, by aligning clinicians, departments, and stakeholders around key initiatives.
Rising regulatory and operational costs—especially in cybersecurity and transparency—are major financial pressures in 2026.
Revenue declines from shifting essential health plan coverage in New York require proactive strategies like clinical partnerships to offset losses.
Strategic joint ventures (e.g., heart center, cancer center) are critical for driving clinical excellence and financial growth.
The CFO role has evolved into a leadership position requiring resilience, communication, and long-term vision amid industry uncertainty.
…and 3 more takeaways available in PodZeus
Introduction and Background
Madeline introduces Perry Sham, CFO of Niagara Falls Memorial Medical Center, and begins by exploring his professional background, including his recent move to the role and prior experience in healthcare finance and consulting.
Hospital Overview and Clinical Strengths
Sham provides an overview of Niagara Falls Memorial Medical Center, highlighting its 171-bed capacity, status as the only full-service hospital in Niagara County, and key clinical programs including behavioral health, stroke care, oncology, and a unique CPEP program in the ER.
Financial Pressures: Rising Costs
“We have increased services that we need to provide via like transparency rules, we need to do additional things now to get our accreditation, we have these kind of new requirements where we need to just buy new things.”
Revenue Challenges and Uncertainty
“We were effectively losing some coverage on the essential plans... that is a significant source of revenue.”
Strategic Growth Through Partnerships
“We think like these strong partnerships will one, drive clinical expertise, but two also help us grow.”
“The best thing a CFO can have... is grit, is perseverance and really kind of understanding that the work itself is important.”
“If something can't go on forever, it won't.”
“We were effectively losing some coverage on the essential plans... that is a significant source of revenue.”
Host
Guest
Perry Sham
person
Niagara Falls Memorial Medical Center
organization
New York State
organization
Essential Health Plans
other
Madeline
person
Catholic Health
organization
Kaleida Health
organization
Roswell Cancer Center
organization
Becker's Healthcare Podcast
media
Herb Stein
person
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