429: How Utah Valley Built a Social Media Powerhouse with Bethany Bee

Destination Marketing Podcast39mApril 7, 2026

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AI-Generated Summary

In this episode of the Destination Marketing Podcast, host Adam Stoker sits down with Bethany B., Digital Content Specialist at Explore Utah Valley, to explore how the destination has built a powerful social media presence. Bethany shares her journey from early social media experimentation at age 14 to her current role leading all digital content and strategy for the DMO. She emphasizes a shift from follower-focused metrics to attention-based performance, highlighting that non-follower views now drive most engagement. Key strategies include leveraging user-generated content (UGC) through a network of local creators, using Instagram’s Trial Reels feature for rapid testing, and prioritizing authentic, low-production-value content over polished videos. Bethany also discusses the importance of treating influencers as collaborators rather than competitors, building relationships with partners like BYU and Thanksgiving Point, and using data-driven targeting for niche audiences. Her team’s growth—75,000 followers in one year—demonstrates the effectiveness of her approach. The conversation underscores the need for DMOs to evolve from tacticians to strategists, embracing experimentation, transparency, and community-driven storytelling.

Key Takeaways
1

Focus on views and non-follower attention over follower count as primary KPIs for destination marketing.

2

Use Instagram’s Trial Reels to test hooks, visuals, and messaging with minimal risk and high learning potential.

3

Leverage UGC creators from your local community—especially regular people with authentic content—to scale content production affordably.

4

Prioritize authenticity and relatability over high production value; 'vlog-style' or 'kid-with-a-phone' footage often outperforms polished videos.

5

Treat influencers and partners as collaborators, not competitors, and build long-term relationships for mutual amplification.

…and 3 more takeaways available in PodZeus

Chapters
0:00
5 min

Welcome & Dream Destination: Copenhagen

Adam Stoker welcomes Bethany B. and kicks off the conversation with a fun icebreaker—her dream destination. Bethany reveals she’s planning a trip to Copenhagen after AI told her she’d be that city. She shares her plan to document the journey as a TikTok series, blending personal curiosity with content creation.

5:00
5 min

Travel Memories & Personal Journey

Bethany recounts a memorable travel moment in Estonia, where a stranger recognized Utah Valley due to the Utah Jazz. She reflects on her early start in social media at age 14, working with influencers, and her career path from nonprofit and local government into tourism and destination marketing.

10:00
5 min

Utah Valley: A Hidden Gem

Bethany gives a vibrant overview of Utah Valley, describing it as a family-friendly, nature-rich destination with a mix of urban and rural appeal. She debunks the myth that it’s boring, highlighting its agritourism, mountains, Robert Redford’s Sundance Resort, and the vibrant food scene in downtown Provo.

15:00
5 min

Social Media’s Real Role: Awareness Over Conversion

Your role now is to just catch attention at the very least and then inform, and then hopefully that will convert.

Highlight
20:00
5 min

Frequency & the Power of Trial Reels

It's like gambling, really. You don't know. But there's not as much risk.

Highlight
High-Impact Quotes
Don't see those people as your competition. You are a DMO, so you don't have competition except other destinations which are also your friends.
Bethany B.35:31
Viral: 90.0
It really is like no, it's either a vlog that you could have filmed yourself or it's like beautiful drone video.
Bethany B.19:53
Viral: 88.0
If you can find those UGC people or someone in your office or make it more personal, even voiceovers just aren't even doing quite as well anymore.
Bethany B.34:22
Viral: 86.0
Speakers

Host

Adam Stoker

Guest

Bethany B.
Topics Discussed
Social Media Strategy for DMOs95%Authenticity Over Production Value94%Follower vs. Attention Metrics92%User-Generated Content (UGC) Creation90%Instagram Trial Reels Feature88%Content Testing and Learning Loops87%Collaborative Marketing with Partners85%Influencer Relations and Pay Transparency80%
People & Brands

Bethany B.

person

120xPositive

Explore Utah Valley

organization

45xPositive

Adam Stoker

person

35xPositive

Instagram Trial Reels

other

10xPositive

Provo

place

8xPositive

Copenhagen

place

8xPositive

ChatGPT

other

6xNeutral

BYU

organization

6xPositive

Brand Revolt

organization

5xPositive

Estonia

place

5xPositive

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