429: How Utah Valley Built a Social Media Powerhouse with Bethany Bee
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In this episode of the Destination Marketing Podcast, host Adam Stoker sits down with Bethany B., Digital Content Specialist at Explore Utah Valley, to explore how the destination has built a powerful social media presence. Bethany shares her journey from early social media experimentation at age 14 to her current role leading all digital content and strategy for the DMO. She emphasizes a shift from follower-focused metrics to attention-based performance, highlighting that non-follower views now drive most engagement. Key strategies include leveraging user-generated content (UGC) through a network of local creators, using Instagram’s Trial Reels feature for rapid testing, and prioritizing authentic, low-production-value content over polished videos. Bethany also discusses the importance of treating influencers as collaborators rather than competitors, building relationships with partners like BYU and Thanksgiving Point, and using data-driven targeting for niche audiences. Her team’s growth—75,000 followers in one year—demonstrates the effectiveness of her approach. The conversation underscores the need for DMOs to evolve from tacticians to strategists, embracing experimentation, transparency, and community-driven storytelling.
Focus on views and non-follower attention over follower count as primary KPIs for destination marketing.
Use Instagram’s Trial Reels to test hooks, visuals, and messaging with minimal risk and high learning potential.
Leverage UGC creators from your local community—especially regular people with authentic content—to scale content production affordably.
Prioritize authenticity and relatability over high production value; 'vlog-style' or 'kid-with-a-phone' footage often outperforms polished videos.
Treat influencers and partners as collaborators, not competitors, and build long-term relationships for mutual amplification.
…and 3 more takeaways available in PodZeus
Welcome & Dream Destination: Copenhagen
Adam Stoker welcomes Bethany B. and kicks off the conversation with a fun icebreaker—her dream destination. Bethany reveals she’s planning a trip to Copenhagen after AI told her she’d be that city. She shares her plan to document the journey as a TikTok series, blending personal curiosity with content creation.
Travel Memories & Personal Journey
Bethany recounts a memorable travel moment in Estonia, where a stranger recognized Utah Valley due to the Utah Jazz. She reflects on her early start in social media at age 14, working with influencers, and her career path from nonprofit and local government into tourism and destination marketing.
Utah Valley: A Hidden Gem
Bethany gives a vibrant overview of Utah Valley, describing it as a family-friendly, nature-rich destination with a mix of urban and rural appeal. She debunks the myth that it’s boring, highlighting its agritourism, mountains, Robert Redford’s Sundance Resort, and the vibrant food scene in downtown Provo.
Social Media’s Real Role: Awareness Over Conversion
“Your role now is to just catch attention at the very least and then inform, and then hopefully that will convert.”
Frequency & the Power of Trial Reels
“It's like gambling, really. You don't know. But there's not as much risk.”
“Don't see those people as your competition. You are a DMO, so you don't have competition except other destinations which are also your friends.”
“It really is like no, it's either a vlog that you could have filmed yourself or it's like beautiful drone video.”
“If you can find those UGC people or someone in your office or make it more personal, even voiceovers just aren't even doing quite as well anymore.”
Host
Guest
Bethany B.
person
Explore Utah Valley
organization
Adam Stoker
person
Instagram Trial Reels
other
Provo
place
Copenhagen
place
ChatGPT
other
BYU
organization
Brand Revolt
organization
Estonia
place
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