Your colleagues like you more than you realise…
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In this episode of Eat Sleep Work Repeat, host Bruce Daisley explores the transformative power of small, everyday interactions with strangers and colleagues, drawing on research from psychologist Gillian Sandstrom, author of Once Upon a Stranger. The conversation reveals a profound psychological phenomenon known as the 'liking gap'—where people consistently underestimate how much others enjoy their company, especially in casual or workplace settings. Daisley and Sandstrom discuss how these misjudgments contribute to workplace loneliness, reduced collaboration, and disengagement, despite the fact that such interactions consistently bring more joy than people expect. The episode emphasizes that talking to strangers—whether a barista, a coworker, or a fellow commuter—is not a waste of time but a vital source of connection, well-being, and even creativity. Sandstrom shares her personal journey from math and programming to psychology, inspired by a simple interaction with a hot dog vendor, and explains how these micro-connections build a sense of belonging and human dignity. The episode concludes with practical, low-pressure steps to start building these connections, from making eye contact to sharing brief, genuine conversations—even in moments of stress or fatigue. Key takeaways include: 1) People like you more than you think—especially in the workplace, where underestimating colleague approval reduces collaboration and initiative. 2) Small talk isn't trivial—it’s a gateway to emotional well-being, creativity, and team cohesion. 3) The most valuable connections often come from 'weak ties'—people we don’t know well but who offer fresh perspectives and new ideas. 4) Rejection from strangers is rare and less painful than imagined, and the fear of it is often self-created. 5) You don’t need to turn every interaction into a friendship—just showing up with warmth and curiosity is enough. The overall sentiment is deeply positive, encouraging listeners to reclaim human connection as a daily practice that enriches both personal and professional life.
People like you more than you think—especially your colleagues, who often enjoy your presence more than you assume.
Small, casual conversations with strangers and coworkers significantly boost happiness, trust, and team effectiveness.
The 'liking gap'—our tendency to underestimate how much others enjoy talking to us—is a major barrier to workplace connection.
Weak ties (acquaintances) are often more valuable than close ties for creativity and problem-solving due to diverse perspectives.
Rejection from strangers is rare and less painful than we expect—fear of it is often self-imposed and irrational.
The Hidden Power of Small Talk
“People like you more than you think.”
Gillian Sandstrom's Journey from Code to Connection
Gillian shares her path from a math degree and 10 years as a computer programmer to becoming a psychologist, inspired by a simple, recurring interaction with a hot dog vendor. This moment sparked her lifelong research into the emotional value of small human connections.
The Liking Gap in Work and Life
“Even after months of working together, people think they like their colleagues more than their colleagues like them.”
Why We Avoid Connection—and Why We Shouldn’t
Daisley and Sandstrom explore the fears that prevent people from talking to strangers: fear of awkward silence, rejection, or saying the wrong thing. Research shows these fears are vastly exaggerated—conversations are enjoyed more than expected, and rejection is rare.
The Ripple Effects of Weak Ties
“People who have more connections with weak ties in the workplace are seen as more creative by their supervisors.”
“People like you more than you think.”
“Rejection from strangers doesn't feel as bad as we expect because it's not personal.”
“The biggest predictor of workplace engagement is having a friend at work.”
Host
Guest
Gillian Sandstrom
person
Bruce Daisley
person
Once Upon a Stranger
book
hot dog stand
other
Nick Epley
person
tube
other
University of Sussex
organization
London
place
TikToker
person
Gallup
organization
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