Shopify: Tobias Lütke. How a snowboarder built a $150 billion business (2019)

How I Built This with Guy Raz58mJune 8, 2026
AI-Generated Summary

Tobias Lütke, a dyslexic German programmer with a passion for snowboarding, built Shopify from a failed snowboard e-commerce venture into a $150 billion company that powers billions in annual e-commerce. What began as a desperate pivot—after he discovered no off-the-shelf software existed to run an online store—led him to build Snowdevil’s platform from scratch using Ruby on Rails. When the snowboard business stalled, he realized the real product was the software itself. Despite being a reluctant CEO, Lütke weathered near-bankruptcy, a global financial crisis, and his own imposter syndrome. The recession became a windfall: laid-off professionals flocked to Shopify to start businesses, fueling explosive growth. He eventually raised venture capital, hired a board, and went public in 2015—without ever seeking fame. Today, Shopify’s mission remains unchanged: to flatten the steep walls of entrepreneurship so anyone can succeed. Lütke credits 90% of his success to luck, timing, and support, not just skill. And yes, he still runs a secret sock store on Shopify. The episode reveals a counterintuitive truth: the most powerful tools for entrepreneurship aren’t built by those who want to lead, but by those who simply want to solve problems. Lütke’s journey—from programming in coffee shops to leading a global platform—shows that resilience, humility, and the willingness to learn are more valuable than a perfect plan.

Key Takeaways
1

The first sale on Shopify was a $500 snowboard from a man in Pennsylvania—Tobias Lütke remembers the exact day and walked home to call his co-founder because he had no cell phone.

2

Lütke built Shopify’s core software in just two and a half months, working 16-hour days, after realizing in 2004 that no off-the-shelf e-commerce platform existed.

3

Shopify’s early business model—charging 3.5% per transaction—failed because it was unsustainable for high-volume sellers, forcing a last-minute switch to subscription pricing the night before Lütke’s wedding.

4

The 2008 financial crisis saved Shopify: laid-off professionals flocked to the platform to start online businesses, turning a potential collapse into explosive growth.

5

Lütke raised $7 million in 2009 after proving Shopify could grow with minimal marketing, then secured a $15 million boost from Bessemer that eliminated the need for another fundraising round.

…and 3 more takeaways available in PodZeus

Chapters
0:07
2 min

The Origin Story: From Snowboarding to Software

Guy Raz introduces the episode with a retrospective on Tobias Lütke, co-founder and CEO of Shopify, whose journey began with a snowboarding trip to Canada in 2000 and a failed attempt to start a snowboard business.

2:10
1 min

The Early Days: Dyslexia, Apprenticeship, and a Rebel Mentor

Lütke shares his struggles with learning disabilities and ADHD in Germany, his apprenticeship at Siemens, and how he was drawn to a rebellious, creative team that valued innovation over conformity.

3:39
2 min

The Snowboard Pivot: A Business Born of Necessity

After moving to Canada and being denied a work permit, Lütke and co-founder Scott Lake decided to start an online snowboard business—only to discover no software existed to run it.

5:50
3 min

Building the Foundation: Ruby on Rails and the First Code

Lütke chose Ruby on Rails—a language he loved despite its Japanese documentation—and spent two and a half months building Shopify’s core software from scratch.

8:20
3 min

The First Sale: A Moment That Changed Everything

I actually had to walk home to call Scott because I didn't have a cell phone.

Highlight
High-Impact Quotes
I don't know. You know what? I can't quantify it. It's a huge component. I would say it's 90%. Luck.
Tobias Lütke57:12
Every 52 seconds, someone has that experience of getting their first sale.
Tobias Lütke54:11
I actually had to walk home to call Scott because I didn't have a cell phone.
Tobias Lütke20:36
Speakers

Host

Guy Raz

Guest

Tobias Lütke
Topics Discussed
e-commerce software95%business pivot92%entrepreneurship journey90%founder mindset88%luck in business87%startup funding85%digital transformation80%remote work75%
People & Brands

Shopify

organization

25xPositive

Tobias Lütke

person

12xPositive

Fiona

person

10xPositive

Scott Lake

person

8xNeutral

2008 financial crisis

other

6xNeutral

Ruby on Rails

other

5xPositive

John Phillips

person

3xPositive

Bessemer Venture Partners

organization

3xPositive

The Globe and Mail

media

2xNeutral

Lehman Brothers

organization

2xNegative

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