I Bought a Side Hustle and Tripled Revenue in 1 Year (Greatest Hits)
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In this Greatest Hits episode of The Side Hustle Show, host Nick Loper revisits a powerful story from guest Jono Santamaria, who bought a profitable laundromat in Melbourne, Australia, and tripled its revenue within his first year while working a full-time job. Jono’s strategy centered on acquiring an existing, cash-flowing business that met his criteria: low maintenance, non-consolidated market, and room for technological improvement. He modernized the laundromat by adding cashless payments, building a strong local SEO presence, launching a website, and implementing customer support via smart cameras and QR codes. He also expanded revenue by targeting commercial clients like local businesses and adding a vending machine with high-margin products. Over time, Jono scaled further by shifting focus to a laundry route business—leasing new, PayPass-enabled machines to apartment buildings and hotels—allowing for passive income with lower operational overhead. The episode highlights the power of buying a business with low-hanging fruit, leveraging personal skills, and building systems to scale. A real-time check-in shows Jono now runs a fleet of 24 machines across 10 locations, reduced his weekly time commitment to under five hours, and is on track to achieve his goal of choosing how much of his time he sells by age 40. Key takeaways include: 1) Buying an existing business with cash flow is faster than starting from scratch; 2) Small, low-cost improvements—like cashless payments and SEO—can dramatically boost revenue; 3) Targeting commercial clients increases average customer spend and margins; 4) Technology and automation (e.g., remote monitoring, digital payments) reduce friction and improve customer experience; 5) The laundry route model offers scalable, passive income with lower operational burden than physical laundromats. Jono’s journey exemplifies how a disciplined, systems-driven approach can turn a modest side hustle into a high-leverage asset.
Buying an existing, cash-flowing business with low maintenance and room for improvement is faster than starting from scratch.
Small, low-cost upgrades like cashless payments, SEO, and a website can dramatically increase visibility and revenue.
Targeting commercial clients (e.g., Airbnb hosts, businesses) increases average spend per visit and margins.
Leverage your skills—Jono used his digital marketing expertise to build online presence and customer support systems.
The laundry route model (leasing machines to buildings) offers scalable, passive income with lower operational overhead.
The Rise of Live Shopping & Whatnot
Introduces Whatnot, a live shopping platform where sellers go live to sell directly to real-time buyers. Highlights its explosive growth, high user engagement, and superior sales performance compared to traditional marketplaces. Promotes a sponsor offer for new sellers.
Jono’s Side Hustle: Buying a Laundromat
Nick Loper introduces Jono Santamaria, a digital marketer who bought Nina’s Laundrette, a small self-service laundromat in Melbourne. Jono shares his goal: to gain control over how much of his time he sells by age 40. He outlines his criteria for a side hustle: hands-off, non-consolidated market, and tech-enabled value-add.
Finding & Buying the Business
Jono details how he found the laundromat via TikTok and aggregator sites like Business Sales. He bought it for $83,000 (2-year multiple of annual income), financed with $20,000 of his own money and a bank loan secured by property equity. He conducted due diligence by manually counting customers and estimating revenue.
Quick Wins: Modernizing the Customer Experience
“The cool thing about that is the form comes straight to my phone via email. If I'm available, I'll get onto it straight away and I can either turn the cameras on and speak to the customer directly.”
Driving Traffic: SEO, Ads & Reviews
“I think we're 40 ahead of our next closest [in reviews]. Nice. Don't underestimate the power of those reviews just in social proof to make it a no-brainer decision for anybody searching.”
“I think the laundry route business is a real opportunity... if I can get 100 machines out in the wild once they mature that it should be like the equivalent to a full-time income.”
“I think we're 40 ahead of our next closest [in reviews]. Nice. Don't underestimate the power of those reviews just in social proof to make it a no-brainer decision for anybody searching.”
“The cool thing about that is the form comes straight to my phone via email. If I'm available, I'll get onto it straight away and I can either turn the cameras on and speak to the customer directly.”
Host
Guest
Jono Santamaria
person
Nick Loper
person
Nina's Laundrette
other
Whatnot
other
Google My Business
other
PayPass
other
Dexter
brand
Indeed Sponsored Jobs
other
Quo
other
Gusto
other
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