Why Shopify Opened B2B to ALL Plans
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In this episode of The Unofficial Shopify Podcast, host Kurt interviews Samir Pradhan from Shopify about a major platform update: the expansion of B2B features to all paid Shopify plans, not just Shopify Plus. For the first time, merchants can now access core B2B tools like company profiles, custom catalogs with tiered pricing (e.g., gold, silver, bronze), quantity rules, and automated workflows—previously exclusive to Plus users. This move aims to democratize wholesale selling by removing the barrier of upgrading to a higher plan just to start B2B operations. Samir emphasizes that the change was driven by consistent merchant feedback, with B2B features ranking in the top three requested tools annually. The episode walks through a practical setup workflow, highlighting how easy it is to onboard wholesale buyers, assign them to markets, and customize the storefront experience using Shopify’s theme editor and Liquid variables. The expansion also benefits Shopify partners by broadening the addressable market for B2B apps and services. The conversation concludes with a strong message: B2B is no longer intimidating or complex—it’s a natural evolution of a DTC business, and Shopify is making it accessible from day one. Key takeaways include: 1) B2B tools are now available to all paid Shopify merchants at no extra cost; 2) Start simple—use Shopify Forms for dealer applications and build from there; 3) Customize the B2B experience using Liquid and theme settings without needing a separate store; 4) Quantity rules and catalog-based pricing simplify bulk and volume-based sales; 5) The upgrade path to Shopify Plus remains natural and logical as businesses grow; 6) This change empowers merchants to scale without technical debt or workarounds; 7) Shopify is investing in discovery tools to help merchants connect with new B2B partners; 8) Feedback from users like Kurt and partners is actively welcomed to shape future improvements.
B2B features like company profiles and custom catalogs are now available to all paid Shopify plans, not just Plus.
No additional cost—these tools are included at no extra charge on every paid plan.
Start with a simple workflow: use Shopify Forms for applications, then assign customers to markets and catalogs.
Customize the B2B experience using Shopify Liquid and theme settings to show different pricing and layouts.
Quantity rules (e.g., sell in units of 6) and volume-based discounts are now accessible to all merchants.
…and 3 more takeaways available in PodZeus
Sponsor: Swim – Activating Wishlist Data
Introduction to Swim, a wishlist app that turns saved products into actionable customer intent signals, triggering alerts and feeding data into Klaviyo or CRM. It enables gift sharing and personalized service.
The B2B Evolution: From Plus-Exclusive to All Plans
“We look at it as expanding access to B2B features for more merchants so they can get started growing their business and then grow into plus.”
What Are B2B Primitives? Companies and Catalogs
“You're literally just saying, I have a customer that's a company and it's very easy to set up where I set up my customers today.”
How to Set Up B2B: A Step-by-Step Workflow
“You can send them invites through email that say, hey, you've got, you know, an account on my store. It's kind of nice and official.”
Beyond the Basics: Quantity Rules, Customization & UX
Exploration of advanced features like quantity break rules (e.g., sell in units of 6), theme customization using Liquid, and the importance of a human-centered B2B experience.
“It's not intimidating. It's super easy to get started. It's just a human on the other side and you can register the company that they're with.”
“Start simple. You don't need all the complexity and the bells and whistles that you think you'd need or you might need eventually.”
“We look at it as expanding access to B2B features for more merchants so they can get started growing their business and then grow into plus.”
Host
Guest
Shopify
organization
Shopify Plus
product
Kurt
person
Samir Pradhan
person
Shopify Flow
product
Shopify Collective
other
Swim
product
Shopify Forms
product
Cleverific
product
Dax Eyewear
organization
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